We had a great experience with Duy, in all aspects. We were being helped every time we needed help and found a great place to stay. Additional requests were done as soon as possible.
We were very lucky to have Duy as an agent. He always answered quickly and concisely plus he attended every request and sent us all documents needed very fast. Thanks to Duy we were able to move to a great apartment the same day we landed in Ha Noi. Highly recommended.
Our agent Duy made the whole process very easy and smooth. He answered all the questions we had and made sure we were always up to date with anything important. Thank you!
Couldn’t have asked for a better person to have helped us find our first house in Hanoi. Alan understood perfectly what we were after and made it easy for us to choose! Alan went above and beyond for us, he helped us arrange and connect all our utilities and made the move a breeze. Alan made the entire experience fun and positive and from this I have made a life-long friendship 🙂 can’t thank you enough!!
I had the pleasure to get introduced to Tung. Within a week he managed to relocate me to a new location, that exactly fitted my requirements. And until today, I keep contact with him as he always helps whenever there is some issue. A very professional and good listener agent. He has perfect English. He was always on time for every appointment. You can completely rely on him!
Alan was extremely helpful and understanding when arranging the viewings. Dealt with all the difficult stuff leaving it very easy to find a place and move in the next day. His continued support has made moving and setting in to Hanoi a pleasurable experience. Very much appreciated and highly recommended.
Alan made hunting for our new apartment easy… and fun. Listened carefully to what we were looking for, and brought us to see options that were a good fit. We found our adorable new flat on the first day.
Alan even took time to help negotiate with the landlord to get all the details just right. I cannot recommend highly enough.
I’d like to thank Living Hanoi for finding me the perfect apartment.
They were so professionals, specially Alan the agent I dealt with, who was always aware about my preferences. Thanks Alan for being a very good professional, good job!
Stop looking! You have found it! Alan at Livinghanoi.com is not only fabulous to work with but available anytime I had a question. He and his crew took me out for several days looking at multiple apartments until we found the perfect match. I can’t recommend Alan highly enough. Believe me, you’ll have a blast looking at places with him and he’ll find you your perfect home in Hanoi. Fast, efficient and no pressure!!
I had the pleasure of working with Alan, who really saved me on short notice from a bad apartment situation. Not only was the new place that Alan found exactly what I had hoped for, the price was affordable and the location was perfect. In fact, most of the apartments I saw through Living Hanoi were pretty wonderful compared to the other companies I had used to get my first place, but the great service and flexibility really made the whole process easy and made me feel like I was getting the best apartment for me. Thanks again, Alan!
Alan has been a true blessing to have met! They are professional, kind, smart and hardworking. I have never had someone so dedicated to helping me find the perfect home. It was so wonderful to have such an understanding person really care about my time in Hanoi and make sure I love where I live! Thank you so much! I will be recommending Alan to anyone I know looking for a place to live in Hanoi! They are truly a gem!
Incredibly satisfied customer!
Livinghanoi’s agent Duy was fantastic! So helpful and very patient with all my changes and requirements. I can’t recommend them enough, and I hope you’re lucky enough to have Duy as your agent!
My sister and I found ourselves in a spot of bother, needing a new apartment as in yesterday! We got in contact with Duy, or Alan, who was industrious from the get go to make sure that we found something that suited our requirements in very limited time. Duy was incredibly bubbly and animated upon meeting, and made the viewings comfortable and efficient. After two days of helping us around Hanoi to find something as close to perfect as possible, always at a convenient time for us, we eventually got something better than we could have imagined. He dealt with the necessary persons to ensure that we were able to negotiate an even better offer than we already had, without even asking. He made things effortless and enjoyable. If you’re looking for something unique and feel like a good chat through it all, GO WITH DUY! 🙂
You know what its like when you arrive in a foreign country and dont speak the language? Its all very overwhelming and confusing – I hardly know what any of the areas of Hanoi are all about.
When I contacted Alan (Viet name Duy), she was very professional and found out exactly what my requirements were in detail before we even started looking. Most property agents in Hanoi are not that involved and will just show me anything which fits my budget, but Alan wants to take care of the details first such as why I wanted to live in a certain area.
The actual viewings were also great as Alan speak perfect English and is also very funny, she got on very well with my gf which was nice to see.
Only took maybe 4 places before we found my spot and now im very happy here for the next 6 months.
I could not have done it without her because the property owners mainly dont speak English but Alan was able to translate for me about every little details.
We were at wits end trying to find a suitable apartment in Ha Noi until we contacted Living Hanoi. Their agent Mr. Tung found us a lovely apartment and he continued to interact and serve us even after we moved into our new apartment. He fit his schedule to accommodate us. He negotiated with the owner to get our apartment painted before we moved in. He promptly addressed and solved any and all issues that arose. He was a pleasure to work with. Another coworker, Allan, also stood out. We came to see them as friends rather than just agents. We highly recommend Living Hanoi.
We were stressed to find a good apartment to stay because we would stay for short time. Many agents came and left but only Alan had enough patients to support us. Finally we found a great apartment and we appreciate him for what he has done for us. Thank you a lot Alan.
Trang Nguyen and Harm Wijnja
A huge thank you to Alan who helped me find a place I can call home in a city I moved in four days ago ! Alan really did his best to understand what I wanted and found a lot of options for me to choose from. He’s been responsive and resourceful and fun throught the all process so don’t hesitate !
French teacher / Institut français
Anh Tho (Tina) was efficient and replied very fast to all of my inquiries. She organized all the visits according to my schedule (even during the weekend) and gave me a lift to the different appartments. Anh Tho and her colleague were kind and patient with me which helped me choose an appartment that suits me best. Thank you for your hard work !
Anh Dao hO
Alan has been amazing during all the process of finding a flat. He communicated with me very quickly and efficiently until we found an amazing location which fitted all my requirements! Thank you so much Alan!
French teacher / Institut Français
Thank you to Duy and Vu for finding our beautiful apartment. They were incredibly helpful and reliable! I would recommend their friendly and professional services to anyone looking for an apartment in Hanoi.
Duy and his team exceeded expectations and showed us the most outstanding service. With his help, we were able to immediately find our dream home without going through any hassle. He made sure the process was as smooth as possible and assisted us timeously and efficiently. I would highly recommend him if you are looking for stress-free move!8
I’ve been living in Hanoi for the past three years. I had at least 10 different house agents in that time. Viet Duy is hands down the best agent. He is a great human being. He helped us find a place and even negotiated with the owner to get the apartment for cheaper. He is a very talkative and fun person and he has excellent speaking skills which is a big plus.
I highly recommend Viet Duy.
This is my second year working with Thuy Duong and Duy, and I have nothing but amazing things to say! They have made finding the perfect house, and now apartment, so easy! They’ve been excellent for any interactions with landlords and have become genuine friends during our time in Hanoi. I can’t recommend them enough!
Thu Bui Anh is wonderful. I came to her after seeing many other agents, and she was the first agent who actually listened to what I was looking for! Not only did she find me a great apartment that met all of my requirements, but she is exceptionally friendly, understanding, and trustworthy. I am so happy to have met her and I can’t recommend her enough!
Ms.Anh Thư has made moving to Hanoi from the other side of the world so easy. She helped me find a place to call home. Easy to communicate with in English or Vietnamese, replying to any questions I have had instantly. Helpful, kind and genuine. Thanks for everything Anh Thư!
Thuy Duong Vu has been nothing but friendly and helpful when it comes to finding us home. She answered all our questions, was always ready to go the extra mile just to make sure we were happy. She has found us a home twice and each with so much ease and a smile. She is a great communicator in both English and Vietnamese and I highly recommend her to anyone who is struggling to find her home. Cannot thank her enough!
Sian Amber Fletcher
English teacher / APAX English
Ms Ngoc Anh was marvelous in finding right house, negotiating in between, responding various requests and drafting international standard documentation. She is good communicator in English and in Vietnamese. Thanks to her help, I could find perfect home for my family who are all new to this country. Thanks again.
Director / Global M&A Center Kotra
Em Ngọc Anh and em Tùng were a terrific team in helping my husband and me to find a house. Always responseful and helpful. Highly recommended.
Amy Le has been outstanding. She was very quick in replying to my request and helped me find a nice place to live the very first day we met.
She speaks English well. She also helped me rent a motorbike for a month.
Very friendly and knowledgeable. I highly recommend her!
Ms Ngoc Anh takes really good care of me and my inquires, speaks very nice English and understands the needs of western customers. Her provided customer services are really beyond the normal treatment you get in Hanoi – super friendly and quick to response. If you want to move to Hanoi I can fully recommend her to be your next real estate agent. Cheers, Alex.