Testimonials

Livinghanoi’s agent Duy was fantastic! So helpful and very patient with all my changes and requirements. I can’t recommend them enough, and I hope you’re lucky enough to have Duy as your agent!

Gareth

My sister and I found ourselves in a spot of bother, needing a new apartment as in yesterday! We got in contact with Duy, or Alan, who was industrious from the get go to make sure that we found something that suited our requirements in very limited time. Duy was incredibly bubbly and animated upon meeting, and made the viewings comfortable and efficient. After two days of helping us around Hanoi to find something as close to perfect as possible, always at a convenient time for us, we eventually got something better than we could have imagined. He dealt with the necessary persons to ensure that we were able to negotiate an even better offer than we already had, without even asking. He made things effortless and enjoyable. If you’re looking for something unique and feel like a good chat through it all, GO WITH DUY! 🙂

Justin

You know what its like when you arrive in a foreign country and dont speak the language? Its all very overwhelming and confusing – I hardly know what any of the areas of Hanoi are all about.

When I contacted Alan (Viet name Duy), she was very professional and found out exactly what my requirements were in detail before we even started looking. Most property agents in Hanoi are not that involved and will just show me anything which fits my budget, but Alan wants to take care of the details first such as why I wanted to live in a certain area.

The actual viewings were also great as Alan speak perfect English and is also very funny, she got on very well with my gf which was nice to see.

Only took maybe 4 places before we found my spot and now im very happy here for the next 6 months.

I could not have done it without her because the property owners mainly dont speak English but Alan was able to translate for me about every little details.

Top marks.

Nick

We were at wits end trying to find a suitable apartment in Ha Noi until we contacted Living Hanoi. Their agent Mr. Tung found us a lovely apartment and he continued to interact and serve us even after we moved into our new apartment. He fit his schedule to accommodate us. He negotiated with the owner to get our apartment painted before we moved in. He promptly addressed and solved any and all issues that arose. He was a pleasure to work with. Another coworker, Allan, also stood out. We came to see them as friends rather than just agents. We highly recommend Living Hanoi.

Vaughn Cleghon
retired scientist

We were stressed to find a good apartment to stay because we would stay for short time. Many agents came and left but only Alan had enough patients to support us. Finally we found a great apartment and we appreciate him for what he has done for us. Thank you a lot Alan.

Trang Nguyen and Harm Wijnja

A huge thank you to Alan who helped me find a place I can call home in a city I moved in four days ago ! Alan really did his best to understand what I wanted and found a lot of options for me to choose from. He’s been responsive and resourceful and fun throught the all process so don’t hesitate !

Faustine
French teacher / Institut français

Anh Tho (Tina) was efficient and replied very fast  to all of my inquiries. She organized all the visits according to my schedule (even during the weekend) and gave me a lift to the different appartments. Anh Tho and her colleague were kind and patient with me which helped me choose an appartment that suits me best. Thank you for your hard work !

Anh Dao hO
Hydraulic Engineer

Alan has been amazing during all the process of finding a flat. He communicated with me very quickly and efficiently until we found an amazing location which fitted all my requirements! Thank you so much Alan!

Héloïse
French teacher / Institut Français

Thank you to Duy and Vu for finding our beautiful apartment. They were incredibly helpful and reliable! I would recommend their friendly and professional services to anyone looking for an apartment in Hanoi.

Julia

Duy and his team exceeded expectations and showed us the most outstanding service. With his help, we were able to immediately find our dream home without going through any hassle. He made sure the process was as smooth as possible and assisted us timeously and efficiently. I would highly recommend him if you are looking for stress-free move!8

Rowan
Teacher / Apax

I’ve been living in Hanoi for the past three years. I had at least 10 different house agents in that time. Viet Duy is hands down the best agent. He is a great human being. He helped us find a place and even negotiated with the owner to get the apartment for cheaper. He is a very talkative and fun person and he has excellent speaking skills which is a big plus.

I highly recommend Viet Duy.

Henno Steenkamp
Teacher

This is my second year working with Thuy Duong and Duy, and I have nothing but amazing things to say! They have made finding the perfect house, and now apartment, so easy! They’ve been excellent for any interactions with landlords and have become genuine friends during our time in Hanoi. I can’t recommend them enough!

Hilary
Teacher

Thu Bui Anh is wonderful. I came to her after seeing many other agents, and she was the first agent who actually listened to what I was looking for! Not only did she find me a great apartment that met all of my requirements, but she is exceptionally friendly, understanding, and trustworthy. I am so happy to have met her and I can’t recommend her enough!

Danielle Navarro
Traveler

Ms.Anh ThÆ° has made moving to Hanoi from the other side of the world so easy. She helped me find a place to call home. Easy to communicate with in English or Vietnamese, replying to any questions I have had instantly. Helpful, kind and genuine. Thanks for everything Anh ThÆ°!

Rory Price
Bar Manager

Thuy Duong Vu has been nothing but friendly and helpful when it comes to finding us home. She answered all our questions, was always ready to go the extra mile just to make sure we were happy. She has found us a home twice and each with so much ease and a smile. She is a great communicator in both English and Vietnamese and I highly recommend her to anyone who is struggling to find her home. Cannot thank her enough!

Sian Amber Fletcher
English teacher / APAX English

Ms Ngoc Anh was marvelous in finding right house, negotiating in between, responding various requests and drafting international standard documentation. She is good communicator in English and in Vietnamese. Thanks to her help, I could find perfect home for my family who are all new to this country. Thanks again.

DC Choi
Director / Global M&A Center Kotra

Em Ngọc Anh and em Tùng were a terrific team in helping my husband and me to find a house. Always responseful and helpful. Highly recommended.

Scott Laugenour
English teacher

Amy Le has been outstanding. She was very quick in replying to my request and helped me find a nice place to live the very first day we met.
She speaks English well. She also helped me rent a motorbike for a month.
Very friendly and knowledgeable. I highly recommend her!

Cory

Ms Ngoc Anh takes really good care of me and my inquires, speaks very nice English and understands the needs of western customers. Her provided customer services are really beyond the normal treatment you get in Hanoi – super friendly and quick to response. If you want to move to Hanoi I can fully recommend her to be your next real estate agent. Cheers, Alex.

Alexander Rau